Amsterdam's public transport network is operated at the GVB company and connects different neighborhoods in the metropolitan area. In this guide you will have at your fingertips the information you need about accessibility.

Accessibility: 

- In buses, a special seat is dedicated to travelers with wheelchairs and/or strollers. These are designated seats with a sticker on the ground in the center of the transport vehicle, near the doors.

- Travelers using a wheelchair have priority over travelers with a disability scooter`or stroller when boarding the public transport.

- Wheelchairs that meet these dimensions are accepted in buses: maximum length of 170 cm, maximum width of 70 cm, and maximum height of 109 cm.

Check-in e check-out:

Remember to always check in and out with your transportation card every time you travel, even for a simple change of vehicle. There is a digital reader at the entrances and exits on which you can swipe your card. Entry: if the transaction is successful, a green light will come on and the digital reader will beep. Output: you will still have the green light but two beeps.

Bus stops accessibility:

Want to see if a stop is accessible? Check out the dedicated GVB page by clicking here.

Travellers with a visual impairment:

- At bus stops there are guide lines on the floor.

- beepers present during check-in (one beep) and check-out from the bus (two beeps)

- loudspeaker announcing the names of stops

- assistance dog travels free of charge if equipped with recognizable robe

Mobility scooters:

Electric mobility scooters are not accepted on buses.

Safety:

According to the transportation company's advice, the traveler is advised to park the wheelchair or mobility scooter with the backrest in the direction of travel. In case of emergency, this should be the safest way.

Travelers should follow the directions of the driver and/or conductor. They reserve the right to refuse access to a traveler with a wheelchair, mobility scooter, bicycle, or stroller to safeguard the safety of travelers.

Plan your trip:

On the official GVB website you can plan your trip by entering your departure point and arrival point. With the "additional option" you can select travel suggestions that take into account only accessible stops (by checking the box "toegankelijk plannen").

Maps:

At almost every streetcar stop there is a map showing the line's connections within the city. A paper map can be requested at the GVB ticket offices and information desk. You can also view the digital map directly from the company's website by clicking here. 

Tickets:

You can purchase one-hour, one-day or multi-day tickets. Here is a list of the most frequently used tickets when visiting Amsterdam:

Type	Price
​GVB 1 hour	​€ 3.40
​GVB 1 days (24 hours)	​​€ 9.00
​GVB 2 days (48 hours)	​​€ 15.00
​GVB 3 days (72 hours)	​​€ 21.00
​GVB 4 days (96 hours)	​​€ 26.50

Customer service:

Need to contact the company that operates the streetcars in Amsterdam? You can do so directly from their official page by clicking here.